Most owners assume that if the numbers look good, the business will be sellable.
Revenue is growing. Margins are healthy. Clients are reputable. On paper, it should attract buyers.
And yet, when you actually test the market (or even just speak to an adviser who’s done deals), you often hear the same hesitation:
“It’s too dependent on you.”
That’s exactly what happened to MotiveBase, a successful service business serving blue-chip clients. Acquirers didn’t question performance. They questioned continuity.
Buyers don’t just buy results. They buy repeatability.
Below are three fixes MotiveBase made to reduce buyer risk and increase value (translated into practical moves for UK and Channel Islands business owners).
MotiveBase initially looked like “another market research firm”. That’s a problem because buyers can benchmark you against dozens of similar providers.
Their shift was simple but powerful: they anchored the business in cultural anthropology and built a team of “anthropologists”, not “analysts”. It wasn’t cosmetic branding — it reflected a real difference in how they delivered outcomes.
What this means for you
If you’re positioned as a generic accountant, consultant, IT provider, recruiter, or agency, you’re easier to replace and harder to value at a premium.
In practice, Monopoly Control looks like:
For Channel Islands owners especially, there’s an extra layer: the market is smaller and reputation travels fast. If you’re “one of many”, you’ll compete on relationships and price. If you’re “the one”, you’ll compete on outcomes.
MotiveBase was originally project-based. It worked (until it came time to sell).
Project revenue is transactional. Forecasting is harder. Delivery often sits with the founders and buyers discount that risk.
So they moved to a subscription model: annual fees for access and ongoing support. The transition was painful (revenue dipped sharply at first), but the end result was a business buyers could underwrite with confidence.
What this means for you
Recurring revenue doesn’t have to mean software.
For service businesses, it can look like:
The goal isn’t “recurring for the sake of it”. The goal is to reduce volatility and make future cashflow more predictable.
Even with differentiation and recurring revenue, buyers still need proof the business can grow without the founder “closing every deal”.
MotiveBase documented their sales approach, turned it into a repeatable process, and hired salespeople who could carry the message.
By the time they sold, the founders were optional (not essential).
What this means for you
If your pipeline depends on:
…then your business has key-person risk. Buyers will see it. So will your team.
Why these three fixes matter (especially in the UK & Channel Islands)
In the UK and Channel Islands, many owner-managed businesses are profitable but structurally fragile:
That can still produce great income but it often produces a lower valuation, limited exit options, and a business that feels heavier every year.
MotiveBase made three moves that reduced buyer risk. The result: multiple offers and a sale at a strong multiple.
If you want a business that is sellable (or simply less dependent on you), focus on:
These aren’t “quick wins”. They’re value drivers.
If you’re serious about building a business that can run without you (and can be sold on your terms) start with The Endgame.
It’s written for UK and Channel Islands business owners who want to:
Download The Endgame eBook and use it as your 90-day blueprint. One structural change per month is enough to shift the trajectory.
General guidance, not legal or tax advice. For deal-specific planning, book a call with our qualified advisers.